Just three years ago, FortressIQ embarked on an ambitious journey to build AI that can decode work. The long days and nights are paying off as industry analyst firm HFS Research recently ranked FortressIQ in the top three to be an “HFS Podium Winner” for 2020.
Interest in process intelligence has surged this year as enterprises realize the critical role operational understanding plays in driving success across key strategic business initiatives such as workflow automation, analytics, operational excellence, experience, and compliance. You have to understand today to improve tomorrow, and most companies lack the granular understanding of their business necessary to successfully transform.
Given the noise in the market and different approaches to achieve process intelligence, it is helpful to reiterate how HFS defines the category:
“Process intelligence technologies are critical change agents, bridging the divide of siloed data, BI, analytics, AI, and automation initiatives we see sprinkled across enterprises. The products available today are helping us address process debt, identify automation ROI, improve training and development programs, scale risk and compliance initiatives, and accelerate cloud migration.”
HFS positions FortressIQ as “visionaries in unstructured data capture.” This is a critical distinction because any outcome enabled by process intelligence, such as automation, analytics or compliance, relies on good data as the lynchpin for meeting the objectives. One client reported, “FortressIQ can interpret processes with 100% accuracy.”
FortressIQ ranked third overall out of the 14 vendors reviewed. We also ranked in the top three subcategories for innovation and “outstanding voice of the customer.” A number of long-term players in the market did not even make the top 10 in the report. Key strengths for FortressIQ were noted in scalability, vision, customer references and partners.
While security was identified as a challenge, the report data was gathered prior to the recent release of the Privacy Enhanced Gateway (PEG) module that enables AI cloud benefits with on-premise deployment security, as well as the addition of Role-Based Access Control (RBAC).
Our diverse and growing customer base, as well as our extensive partner network, recognize the value achieved by leveraging the FortressIQ platform. The increased awareness by the analyst community will only help to jumpstart adoption.
“The data speaks for itself; the process intelligence market is beginning to pick up steam and enterprise leaders’ yearning for process excellence is driving demand in the space. Leveraging the real-time process data which is now available thanks to the latest batch of process intelligence tools and techniques means that reaching previously unachievable ‘process excellence’ has suddenly become a reality, making this a market to watch,” noted HFS Analyst Sam Duncan.
Access the summary report for details on how FortressIQ ranked in ten categories including Overall technology and product vision and roadmap; Partnership Ecosystem, and Ability to transform business processes and deliver outcomes.