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Jon Knisley, principal, automation and process excellence at FortressIQ, expects RPA and underlying process improvements to spread faster into other business functions as earlier adopters look to extend its use cases.

AI grounded analysis tools such as ABBYY Timeline (one of this year’s Innovation Award winners), Minit, Signavio, Microsoft Process Advisor (just released), and FortressIQ, among others, all bring powerful tools to the market to help in this work, and we recommend you look at them.