All the benefits of computer vision, AI, and analytics to enable human-level observability with enterprise-ready security and privacy

Customer & Employee Experience

Create Intuitive, Streamlined, and Delightful Experiences for Those Who Matter Most

Your customers and employees drive your business. Cumbersome processes, inconsistencies, and disconnections only serve as roadblocks to their success. But exceptional processes do already exist, they are just buried within your business. FortressIQ Process Intelligence can find your organization’s centers of excellence, highlighting where customers experience friction and how employees work around bottlenecks and issues. Once surfaced, these bottom-up innovations can be standardized and evangelized, delivering an improved experience for everyone, oftentimes without any technical investment at all.

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Digital Transformation

Propel Your Business into Tomorrow

Your business is evolving faster than you can keep up. New technologies are added, old systems serve as a crutch, and processes adapt—for better and worse. To effect truly sustainable digital transformations, you must first understand how those layers of changes, upgrades, and reorganizations currently block successful outcomes. FortressIQ Process Intelligence gives you that cross-application visibility so you can visualize every business process, see where optimizations are required, and use technology to transform your business for good.

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Compliance & Governance

Gain Task-Level Visibility into Every Process Across Your Business

You spend considerable effort and resources to comply with industry and government regulations, as well as develop, deploy, and enforce internal process controls. But what happens in reality across your business, especially for global enterprises, can remain a mystery to even the most robust governance efforts. FortressIQ Process Intelligence provides deep, accurate, and near real-time visibility into business processes to uncover noncompliance, identify areas of risk, and evaluate remediation options.

Process Redesign

Discover Where Your Business Excels to Elevate the Areas That Lag

Traditional process interviews, questionnaires, and anecdotes take too long and produce minimal insights. To truly advance, you need current, detailed, and actionable process data that highlights pockets of efficiency to guide and inform the reengineering of processes that slow your business down. FortressIQ Process Intelligence provides the detailed process data needed to truly analyze how your business works, and redesign it to meet your current objectives.

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Augmented Intelligence

Use AI and Automation to Enhance Effort and Output

To thrive in today’s complex business environment, your business needs to operate faster using more data, and empowering workers to act with confidence. The only way to maintain pace with the competition is by automating away manual tasks and giving workers instant access to contextual intelligence . FortressIQ Process Intelligence uncovers those tasks and processes ideal for automation and RPA, while also surfacing the information that leverages the best in human empathy and technological innovation to deliver exponential outcomes.

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How it Works

FortressIQ adds human-level observability across all applications throughout an organization by leveraging computer vision, machine learning, and artificial intelligence – with zero integration and universal compatibility – and the privacy and security of an on-premise solution. Our approach enables secure, automated business process discovery, modeling, and documentation – with accuracy and insights previously unattainable with traditional methods.

Illustration ofhow FortressIQ improves the retail business process
Speed
SPEED

Eliminating the need for manual process capture by using analysts, questionnaires, screenshots, and time and motion studies speeds the time for process discovery up to 90%.

Scale
SCALE

Having the ability to capture – in specific detail – all processes across the organization enables you to create an achievable roadmap for implementation success.

Accuracy
ACCURACY

Combining the power of our data collection and modeling, the data-driven insights gleaned from our platform allow you to confidently make the strategic decisions that will have the biggest impact on your business.

Efficiency
EFFICIENCY

Eliminate the distraction of in-person analyst interviews and capture the actual versus inferred methods; avoiding rework and reconfiguring process changes that slow progress.

Mitigate Risk with Scalable Security and Privacy

FortressIQ adds human-level observability across all applications throughout an organization by leveraging computer vision, machine learning, and artificial intelligence – with zero integration and universal compatibility – and the privacy and security of an on-premise solution. Our approach enables secure, automated business process discovery, modeling, and documentation – with accuracy and insights previously unattainable with traditional methods. Read more about how we work to guarantee trust and privacy with our Privacy Enhanced Gateway.

Businesses don’t run on anecdotes

FortressIQ eliminates the need to work with analysts and questionnaires to manually discover and document processes. Learn more about how we enable 100% accurate, automated process discovery in just a few weeks.

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